 |
The L21 Team
L21 executives are a group of seasoned professionals representing a broad background of diverse talents and capabilities. With over 100 years of combined consulting and research experience, we are acknowledged leaders in providing management with actionable findings and recommendations which drive profitability.
L21 executives are known worldwide for their experience and qualifications in consulting to corporate leaders and in conducting customer, employee, and benchmarking research. We have worked with over 500 corporations worldwide including many of America's most respected companies in every industry. L21 has developed a concept of internal customer/internal supplier relationships and created an effective strategy to measure the financial impact of internal customer/internal supplier breakdown and have developed a measurement of employee issues as they relate to the bottom line. L21 senior executives can provide economic quantification for specific employee concerns.
L21 senior executives helped develop and refine the Malcolm Baldrige National Quality Award criteria. We have performed research, made recommendations and received confirmation that our recommendations have saved client companies millions in decreased costs and increased revenues. L21 executives have received highest commendation from two U.S. Secretaries of Commerce for outstanding service to the nation.
|
|
